Understanding the Contract:
Ensure the event name, dates, number of rooms, room types, and rates are accurately specified.
Understand the deposit amount and final payment deadlines. Communicate these terms to clients for timely payments.
Cancellation and Changes:
Be clear on the cancellation policy and fees to inform clients. Encourage adherence to the terms to avoid penalties.
Stress the importance of providing an accurate rooming list within the stipulated timeframe to secure reservations.
Additional Rooms and Rates:
Confirm the possibility of additional rooms and rates if needed, ensuring clients are aware of potential availability.
Taxes and Fees:
Inform clients about applicable taxes and fees to prevent surprises upon payment.
Understanding and effectively communicating these contract terms to clients will help travel agents ensure a smooth booking process and a successful event or stay at the hotel.